Legal

Terms of Use

These terms govern access to the FaceTrack website, dashboard, mobile companion app, and related edge and cloud services.

Use of the service

You may use FaceTrack only for lawful business, institutional, or operational purposes connected to attendance workflows, physical security response, alert review, or related camera monitoring. Abuse, unauthorized surveillance, unlawful biometric processing, credential sharing, or attempts to bypass tenant boundaries are prohibited.

Account responsibility

Customers are responsible for user access, camera enrollment choices, watchlist content, notification settings, device control, and local legal compliance. Each customer must ensure that only authorized personnel access alerts, images, attendance records, and recognition workflows.

1

Compliance duty

You must verify that your use of face recognition, attendance capture, watchlists, and alerts complies with the laws, labor rules, consent requirements, and internal policies that apply to your region and organization.

2

Operational limits

Service availability may depend on network health, edge device state, camera quality, queue load, third-party services such as push delivery providers, and the customer deployment itself. The product should support operator judgment, not replace it.

3

Suspension or revocation

Access may be limited, suspended, or revoked if a user, tenant, device, or workflow is used in a way that threatens security, violates law, harms reliability, or breaches these terms.

Intellectual property

FaceTrack software, branding, interfaces, workflows, and related materials remain the property of their respective owners unless a written agreement states otherwise. Customer-uploaded data remains controlled by the customer, subject to the rights required to operate the service.

Third-party dependencies

Some functions may rely on third-party platforms such as hosting providers, push delivery services, camera firmware, mobile operating systems, or payment infrastructure. Those components may impose their own terms, limitations, or outages.

Changes to the service

Features, limits, pricing, and workflows may change as the product evolves. Continued use after those changes means you accept the updated service behavior unless a separate written agreement says otherwise.

Questions

For commercial, legal, or support questions about these terms, use the contact path on robonexa.app or your established support channel.